Prime Cleaning Services is committed of protecting the privacy of its customers and offers the opportunity to influence data processing. With this data protection statement, we inform our customers about the processing of their personal data.
We use information from our website:
- To provide an easy-to-use and secure service
- To provide a smooth customer experience
- To improve marketing
- For the development of customer service
The controller of the processed personal data is:
Prime Cleaning Services avoin yhtiö
(Y-tunnus: 2486114-7)
Palokellonkuja 5 D 110, 00750 Helsinki
You can ask more about data protection and personal data processing by e-mail:
info@primecleaning.fi
What information can be collected about me?
Information provided by the user themselves for the order and customer account:
Name, company/association name, address information, phone number, email address, billing information, and delivery information. We also store order history, information about ordered services, and customer files.
Information derived from service use and analytics:
Online store usage and browsing data and device identification data.
What is my personal data used for?
- Personal data is used;
- To maintain the customer base
- To share reviews or feedback with our future customers
- To develop Prime Cleaning Services’ operations and services
- To improve the customer experience
- For analytics and statistical purposes
- To produce more personally targeted content and marketing
- To prevent abuses
- To provide better customer service
We have the right to use and publish online any submitted feedback through our site. The information is processed based on the customer relationship between the customer and Prime Cleaning Services, the contract, the use of the site, and the customer’s separate express consent or legal obligations.
How is my data stored and protected?
All personal data is protected against unauthorized access and against accidental or illegal data destruction, alteration, transfer, or other illegal processing. Prime Cleaning Services stores customer data in Finland. The data centers and the technical aspects of the trade systems and the information security of the processes are at a very high level. The servers are protected against data breaches and denial of service attacks. We follow good data protection practices when processing personal data and technical solutions. In the processing of personal data, the requirements of the applicable EU data protection regulation have been taken into account. All access to personal data is monitored in accordance with good practices.
Who processes my personal data?
Only Prime Cleaning Services’ own employees have access to customer data, and our staff is trained to use data safely and ethically. Each of our staff sees customer’s data only to the extent that it is necessary for the performance of work tasks.
We also use customer’s data with third parties for analytics and personalization purposes. We use purchasing service behavior and browsing data with partners so that we can better offer services and offers that interest you. The information used for analytics and personalization purposes is anonymized.
If necessary, we also hand over information to the authorities. We always inform the customer about information requests, if it is allowed within the framework of the law.
We pass on information to the following third parties:
- For analytics and statistics partners (Google, Facebook, Instagram)
- For email marketing partners.
- For subcontractors, if the delivery needs to be arranged directly from the subcontractor to the customer.
The company responsible for data processing:
Prime Cleaning Services avoin yhtiö
(Y-tunnus: 2486114-7)
Palokellonkuja 5 D 110, 00750 Helsinki
You can ask more about data protection and personal data processing by e-mail:
How long will my data be kept?
We only keep your personal data for the time necessary to fulfill the purposes described in this statement. In addition, some information may be kept longer to the extent that it is necessary to fulfill the obligations set by the law, such as accounting and consumer trade responsibilities, and to demonstrate their proper implementation.
At the customer’s request, personal information about him/her can be removed from the Prime Cleaning Services system. Deletion is irreversible and we cannot recover deleted customer’s account.
What rights do I have?
As a customer, you have the right to:
- Get access to your personal data, including the right to receive a copy of your personal data
- Requests correction or deletion of personal data about you
- You can make a request to exercise your rights by contacting our customer service. The request must be sufficiently specific so that our customer service can verify your identity.
- If you notice that the processing has flaws or is illegal, you have the right to file a complaint with the data protection authority.
How can I get the information about myself stored in the system?
You can request the information stored in Prime Cleaning Services systems from the account management or by contacting us via email: info@primecleaning.fi
Cookies
Our website primecleaning.fi use cookies and other similar technologies, such as the browser’s local storage. Cookies are small text files between the end device’s browser and the server. Cookies and other identifiers have a specified validity period, after which the browser deletes the identifier. We use these technologies to implement functions, for personalization, and for analytics and marketing targets.
Can this privacy statement be changed?
Due to the development of services and changes in legislation, we reserve the right to change the data protection statement. Significant changes to the privacy statement will be notified to registered customers when the terms are updated.
Who can I contact?
You can contact us for questions related to privacy, data processing, and the privacy statement: info@primecleaning.fi
primecleaning.fi 